Shipping Information

How long will it take for my order to arrive?

We endeavor to deliver within 3 to 6 working days. At peak times, e.g. during longer delivery times are to be expected during vacation periods.

My order has not arrived, what should I do?

If you do not receive your order 10 days after receiving your shipping confirmation please contact our customer service. They will help you so quickly help as much as possible. If you have not received a shipping confirmation, please check your spam folder.

I have received a parcel from you that I did not order. What can I do?

Have you received a package from us that you did not order? Contact us please contact our customer service team as soon as possible. They can give you the order information and tell you what steps you need to take to place your order. Should do to solve the problem.

Customer service

Our friendly customer service team is on hand to answer all your questions for all aspects of your order. Email: contact@slimsure.co